Communicate Consistently

For What Purpose

by Dr. Scott

Tweet WHAT IS YOUR PURPOSE? At first, you'd think I was asking some deep metaphysical, why do we exist, consequence-to-the-world kind of question.  Rather than go there, let's simplify it to more about meaning or motivation for an action; but, not as simple as an end result, an aim or a clear vision of a [...]

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Tweet    Susan Becolay (a fellow dental blogger) asked a question on LinkedIn the other day that had me thinking: "How would you characterize the transition that has occurred in the profession in the last 20 years? What has it gained? What has it lost? Where is it headed? How do you feel about it?"    [...]

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Commitment

by Dr. Scott

Tweet Early in my career when I was building my practice, I remember how important building a team was in the growth process. I understood that in order to build an efficient and effective team, expressing my vision for the practice was critically important.  Deciding on the rules for how we (as a team) would [...]

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Tweet When people (like Judson) tell me, "I HATE DENTISTS", it makes me curious; there must be a good reason.  What concerned me was why Judson used those three words…. I went to one of my favorite restaurants to grab a bite to eat night before last and watch the start of the Texas Rangers [...]

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Tweet Are you annoying your patients? If so, they are going to leave your practice! Earlier this week, I was on a coaching call with my incredible mentor, Sandi Krakowski and 20 other students, when Maria (a student) told me she "fired" her dentist this week!  I could still hear the frustration in her voice when [...]

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Tweet Getting Into the Rhythm… Does your schedule look like swiss cheese?  Holes, all over the place. There is nothing more frustrating to look a full schedule for tomorrow, only to find three one hour cancellations by 9:30am the next day!  Has this ever happened to you? Sure it has, or you haven’t been in business very [...]

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